Editore"s Note
Tilting at Windmills

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January 24, 2005
By: Kevin Drum

FANTASTIC!....I went out to get my hair cut this afternoon at our local Fantastic Sam's (nothing's too good for me!), and as I was leaving a guy walked up to me and introduced himself.

"Hi, I'm Steve Freyer, the chairman of Fantastic Sam's. Did they treat you well in there?"

"Um, sure. Everything was fine."

"Do you come here often."

"Every four weeks or so."

"Just you, or does the rest of your family come here too?"

"Just me."

"Would your wife ever consider coming here?"

I didn't actually laugh out loud at this point, but not to put too fine a point on it, no, she wouldn't. Fifteen dollar haircuts are more my style than hers. But I made up a better excuse than that.

"She's been getting her hair cut by the same gal for 20 years now. There's no way she'd ever switch." (Note: this is a 100% true statement.)

"That's a tough bond to break."

So there you have it. I've now met the chairman of the board of Fantastic Sam's, out in the real world talking to his customer base to see how they're doing. Based on this conversation, I guess they're trying to figure out how to get more female business these days. Fifteen dollar haircuts for guys probably barely pays the electricity bill.

Kevin Drum 7:27 PM Permalink | Trackbacks

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