November 23, 2009
FOX NEWS PONDERS 'QUALITY CONTROL'.... Over the last few weeks, Fox News has suffered some embarrassments that left even the partisan network feeling ill at ease. An incident occurred when Fox News combined footage of events to make it seem as if more people attended a right-wing event on health care than showed up in reality.
Soon after, the same network did the same thing, showing a Palin audience from last year when reporting on a Palin event last week.
Chastened, Fox News management has issued a memo on "quality control," making clear that these errors won't be tolerated in the future. The memo argues that the network has to improve its performance "in terms of ensuring error-free broadcasts." It added:
Effective immediately, there is zero tolerance for on-screen errors. Mistakes by any member of the show team that end up on air may result in immediate disciplinary action against those who played significant roles in the "mistake chain," and those who supervise them. That may include warning letters to personnel files, suspensions, and other possible actions up to and including termination, and this will all obviously play a role in performance reviews.
So we now face a great opportunity to review and improve on our workflow and quality control efforts. To make the most of that opportunity, effective immediately, Newsroom is going to "zero base" our newscast production. That means we will start by going to air with only the most essential, basic, and manageable elements. To share a key quote from today's meeting: "It is more important to get it right, than it is to get it on." We may then build up again slowly as deadlines and workloads allow so that we can be sure we can quality check everything before it makes air, and we never having to explain, retract, qualify or apologize again. Please know that jobs are on the line here. I can not [sic] stress that enough.
This makes sense. Fox News' "on-screen errors" have been ridiculous for years, from deceptive footage, to absurd on-screen text, to chyron mistakes (such as identifying former Rep. Mark Foley as "D-Fla." at the height of his sex scandal).
As it happens, nearly all of these "on-screen errors" serve to benefit Republican goals and preconceived narratives. Must be a coincidence.
But now Fox News is going to address this. Good for them. At the risk of sounding picky, though, when might the network take a "zero-tolerance" approach to the accuracy of the rest of its broadcasts? "On-screen errors" have clearly been a problem, but it's not as if the rest of on-air reporting has been accurate.
—Steve Benen 4:15 PM
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You left about the most amusingly desperate splice - http://thinkprogress.org/2009/03/16/fox-news-fundamentals/
Posted by: Zack on November 23, 2009 at 4:20 PM | PERMALINK
"Errors"?
Since when have these been considered "errors"? I've just assumed they've been "catapulting the propaganda" as their patron saint George the Lesser used to say.
Posted by: Zandru on November 23, 2009 at 4:27 PM | PERMALINK
Fox News IS an "on screen error";>
This, however, is priceless:
"It is more important to get it right, than it is to get it on."
and size doesn't matter;>
Posted by: martin on November 23, 2009 at 4:27 PM | PERMALINK
So Fox is bending to liberal pressure and muzzling their news programs.
This is a sad day for the First Amendment.
Posted by: Al on November 23, 2009 at 4:27 PM | PERMALINK
Good Lord, they'll be staffless within three weeks. Which brings up the "feature, not a bug" line.
I'll believe it when I see it. More correctly, I'll believe it when Jon Stewart sees it.
Posted by: trollhattan on November 23, 2009 at 4:28 PM | PERMALINK
Hey, an "Al" sighting. What a great day this is turning out to be.
Posted by: trollhattan on November 23, 2009 at 4:30 PM | PERMALINK
There you have it. I think it's telling that Al and Faux watchers are pro-error.
Posted by: cyb1851 on November 23, 2009 at 4:36 PM | PERMALINK
This is entirely bafflegab for public consumption. He says "there is zero tolerance" but then that errors "may result" in bad things happening to people or their supervisors. Something tells me they're going to hire a bunch of possibly-nonexistent junior personnel who can be scapegoated and fired.
And the higher-ups will be reprimanded for doing stuff obviously enough to get caught.
Posted by: paul on November 23, 2009 at 4:38 PM | PERMALINK
Doocy, Carlson and Kilmeade "have been ridiculous for years", and what does Fox intend for their futures at Fox News?
Posted by: Bill on November 23, 2009 at 4:40 PM | PERMALINK
So what are they going to call this new error free programing ? They obviously will have to change their name to exclude the word 'news' or is that memo just more of the same, viewer appeasement.
Posted by: ScottW on November 23, 2009 at 4:45 PM | PERMALINK
I wonder if they sent a copy of this memo to their "Department of Making Shit Up" . . .
Posted by: DAY on November 23, 2009 at 4:49 PM | PERMALINK
In reading the memo, I came across this bit: "...and we never having to explain, retract, qualify or apologize again. Please know that jobs are on the line here. I can not [sic] stress that enough." What does "...we never having to explain..." mean? Does the writer of that bit get a reprimand, or is it only on air faux pas that get critiqued?
Zero tolerance is a very high bar when taken into the context of what has passed for quality in the past. They may want to start with 50% tolerance, 50% Fair and 50% Balanced.
Just a thought.
Posted by: st john on November 23, 2009 at 4:55 PM | PERMALINK
I'm skeptical that this is gonna last, but....
Hasn't our main complaint been that they make these partisan "mistakes" all the time? Shouldn't we be able to welcome the announcement at face value and still be able to monitor Fox for whether they successfully become more news-like?
If they don't, well, that's just more fodder for going after them again. But if they mean it, and actually clean up the act in substantial ways, why would that be a bad thing?
Posted by: Hemmingplay on November 23, 2009 at 5:00 PM | PERMALINK
But if FOX produces an error-free newscast, George Soros's gay shock-troops at MediaMatters will have won! And the snot-nosed interns at The Daily Show, too!
Posted by: Grumpy on November 23, 2009 at 5:14 PM | PERMALINK
Al, brilliant!!!
Posted by: Johnny Canuck on November 23, 2009 at 5:15 PM | PERMALINK
FOX news without errors is like Sarah Palin without a buttplug. Nonexistent.
Posted by: agentX on November 23, 2009 at 5:27 PM | PERMALINK
Constant lying isn't a "mistake".
It doesn't matter how many "media critics" or Fox executives say so, or how often. This is just bullshit, plain and simple.
Posted by: DH Walker on November 23, 2009 at 5:35 PM | PERMALINK
We'll have zero tolerance for poor quality lies, ie lies which are easy enough for liberals to spot. Otherwise, carry on...
Posted by: exlibra on November 23, 2009 at 6:17 PM | PERMALINK
I think that they may have opened a can of worms for themselves here. Now when they make mistakes, it will reflect even harder on them, and there is no way that the corporate culture at Fuchs Nous can operate without "making mistakes." It's part of their very being.
Posted by: Texas Aggie on November 23, 2009 at 6:50 PM | PERMALINK
Oh please. They got caught manipulating the media; propaganda no different than what Goebbels put out under the Nazis. Every "mistake" afterwards was as calculated as the first. The follow up "mistakes" were nothing more than an effort to say "See, we are serious journalists; we do make mistakes now and then". To take the view away from them as propagandaists.
Posted by: ComradeAnon on November 23, 2009 at 8:34 PM | PERMALINK
At my former newspaper, to discourage sloppy reporting and editing, we started running corrections on the front page. It helped. So here, Fox, you want to prove your good faith with your news biz? Lead your newscast with your corrections and apologies. Then do the same thing with the newscast on the next cycle. Until then, just stick your "we regret the error" messages up your Foxhole.
Posted by: beejeez on November 23, 2009 at 9:16 PM | PERMALINK
Hey Al: Here we go yet again: You really need to pick up an eighth-grade civics textbook. In the current discussion, is the GOVERNMENT requiring FoxNews to alter their broadcasting in any way? No? Then shut the fuck up about the "1st Amendment" because you obviously don't know what you're talking about. Fox is making a business decision based on The Market telling them it might be better for business if they were a little more stringent with what they choose to air. I thought you guys worshipped The Market?
Posted by: bikelib on November 23, 2009 at 10:47 PM | PERMALINK
"Effective immediately, there is zero tolerance for on-screen errors."
How are they going to get any ratings if they're broadcasting zero signal 24/7?
Posted by: smartalek on November 24, 2009 at 12:29 AM | PERMALINK
As long as ratings are up, this is all just a show of concern about integrity-they really could care less.
Posted by: bob h on November 24, 2009 at 7:02 AM | PERMALINK
It's amazing that a national "news operation" got called out by comedian Jon Stewart who is viewed as more truthful than Fox News anchors.
Slanted coverage is one thing but blatantly false reporting deserves public condemnation.
Posted by: pj in jesusland on November 24, 2009 at 9:42 AM | PERMALINK
This is rich that the internal FOX memo regarding "on-sreen errors" and "mistakes" itself contains a spelling error. As they say, a fish rots from the head...
Posted by: electrolite on November 24, 2009 at 10:53 AM | PERMALINK